Six employees from IronmongeryDirect have successfully gained qualifications in architectural hardware from the Guild of Architectural Ironmongers (GAI).
The specialist retailer says it is committed to providing a comprehensive learning and development programme for all employees, with its category and customer service teams encouraged to pursue further study to ensure they can answer technical queries with confidence and give customers knowledgeable advice. The GAI education programme, which has been developed over the course of 50 years, is globally recognised for being the only one of its kind to offer qualifications in architectural ironmongery to British and European standards.
IronmongeryDirect congratulates Phoebe Judd, Roland Etheridge, Leia Syme-Chapman, Ella Duggin, Maison Riggs and Iain Campbell on the successful completion of their Stage 1 Certificate in Architectural Hardware (CiAH). The year-long course is designed to give students the confidence to make informed decisions when working with a range of products from hinges to seals to door closing devices – all of which are sold by IronmongeryDirect as part of their 18,000-strong product range. Additionally, it covers topics such as specification best practices and industry standards.
Understanding products
Roland Etheridge, category manager at IronmongeryDirect, said: “Gaining my certificate in architectural hardware from the GAI has aided my understanding of how the products we stock are used by our customers as well as the different requirements for various projects. I now have a greater understanding of the many standards governing product specification, which enables me to help fulfil our trusted to deliver promise to customers by ensuring we have a broad range of quality products to meet their needs.”
“We are so pleased for Phoebe, Roland, Leia, Ella, Maison and Iain on the successful completion of their qualification,” said Kelsey West, HR manager at IronmongeryDirect. “The CiAH requires a lot of hard work and independent study, so they should be very proud of themselves and their achievement. At IronmongeryDirect, we are dedicated to the professional development of our staff, creating new career opportunities and delivering the best service and advice to our customers.”
IronmongeryDirect is the UK’s largest online supplier of ironmongery to the trade.
